About OCH Consulting

Chrystal Herndon, SPHR is the Founder of OCH and a trusted HR advisor with more than 20 years of experience supporting complex, high-growth organizations. As a member of the opening executive teams for Encore Hotel & Casino, SLS Las Vegas, and Hollywood Casino, she is a ground-up architect of people operations—a role that has been shaped by her practical and rolled-up-sleeves approach. Chrystal works closely with leaders to navigate employee relations, compliance, and organizational challenges with thoughtful, tailored guidance. She believes the best HR partnerships are built on trust, responsiveness, and genuine connection—values that define OCH’s boutique, hands-on model.

Orin Herndon is OCH’s lead analyst and the behind-the-scenes problem solver clients quickly come to rely on. Known as the “Excel guy,” he has a rare ability to take millions of lines of payroll and timekeeping data and turn them into clear, actionable insights. Orin thrives in the details—digging efficiently through the data to identify risk, resolve discrepancies, and ensure compliance with federal and state wage and hour laws.

Highly analytical and process-driven, he approaches each engagement with precision and focus, building structured solutions that stand up to scrutiny. Clients value not only his technical expertise, but also his ability to turn complex data problems into bite-sized, digestible solutions.

Amber Romo is an HR Advisor and Consultant with 15 years of experience supporting organizations across hospitality, entertainment, tech, finance, and start‑ups. Her career is defined by hands‑on partnership and a commitment to building people operations that are both practical and deeply human. Known for her “velvet hammer” approach, Amber combines a grounded, human touch with strategic decision‑making that respects policy without losing sight of context.

Her expertise spans employee relations, talent management, HRIS implementation, compliance, and employee engagement, giving her a comprehensive view of how culture is built and sustained. Amber works closely with clients to get into the weeds—stabilizing teams, strengthening culture, and curating an exceptional employee experience that aligns with organizational goals. She believes the strongest HR relationships are rooted in trust, transparency, and genuine connection, values that guide every engagement she takes on.